What Division was your contact with?
Date and time of your contact
|
1.) What was the nature of your most recent
contact?
(If not applicable, please skip to the next
question.) |
I called the Department to report an
incident or request assistance (police/ambulance/fire
department)
I was
the victim of a crime
I was a witness to a crime or
incident
I was involved in a motor vehicle
accident
I had business at the Detention Facility
I was stopped because of a traffic violation
I was arrested
|
2.)
Considering the most recent contact with the Sheriff's
Department, please rate the following:
(If not applicable,
please skip to the next question.) |
| 2a.) Initial
greeting |
Excellent Good Fair Poor |
| 2b.)
Knowledge |
Excellent Good Fair Poor |
| 2c.) Concern for
your problem |
Excellent Good Fair Poor |
| 2d.) Professional
Conduct |
Excellent Good Fair Poor |
| 2e.)
Politeness |
Excellent Good Fair Poor |
| 2f.) Response to
call |
Excellent Good Fair Poor |
| 2g.) Appearance |
Excellent Good Fair Poor |
3.) Consider
the initial telephone call to the Sheriff's Department, either through an administrative line
or 9-1-1, please rate the following:
(If not applicable, please
skip to the next question.) |
| 3a.) Politeness |
Excellent Good Fair Poor |
| 3b.) Knowledge |
Excellent Good Fair Poor |
| 3c.) Understanding
your request |
Excellent Good Fair Poor |
| 3d.) Providing
pre-arrival instructions |
Excellent Good Fair Poor |
|
3e.) Auto-attendant |
Excellent Good Fair Poor |
4.) If a
detective was assigned to your case, please answer the
following questions. If there was no detective involved,
please skip to question #5 |
| 4a.) Promptness of
follow-up call or contact |
Excellent Good Fair Poor |
| 4b.)
Concern for your case |
Excellent Good Fair Poor |
| 4c.) Professional
conduct |
Excellent Good Fair Poor |
| 4d.) Knowledge of
detective |
Excellent Good Fair Poor |
| 4e.) Explanation of
your case options |
Excellent Good Fair Poor |
5.) Overall,
what would you rate this experience with Dodge
County. |
| Excellent Good Fair Poor |
6.) Rating
of the 9-1-1 Emergency Calling System.
Overall, how
would you rate the 9-1-1 emergency calling system? |
| Excellent Good Fair Poor |
7.) Would
you agree to a follow-up interview, if so please include phone
number and times available. |
Yes No
Email:
Phone Number:
Time(s):
|
Comments
|
